Section

Scope

This policy applies to FactionRealm.com, the first-party store, account lookup tools, giveaway and vote pages, linked Discord/store workflows, delivery systems, and related support or moderation tooling tied to the network.

It covers information collected when you browse the site, submit usernames, use checkout, manage a cart, interact with support, or use any website feature tied to the Minecraft network.

Section

Information We Collect

• Minecraft account data used by the site such as username, UUID, last seen information, and linked account state where available.
• Store and order data such as recipient username, order history, delivery state, checkout metadata, coupon usage, and audit history tied to digital purchases.
• Discord-linked data used by synced systems such as Discord ID, support/ticket context, giveaway eligibility state, or notification preferences where those systems apply.
• Technical and request data such as IP address, browser/user-agent data, request logs, site event analytics, session identifiers, and cart state needed to operate and secure the site.
• Payment metadata received from processors such as Stripe. Full card details are handled by the payment processor and are not stored directly by FactionRealm.

Section

How We Use Information

• Operate the site, cart, checkout, account order pages, vote page, giveaway page, store catalog, and related user-facing tools.
• Route digital products, grants, gifts, coupons, and queued delivery to the correct Minecraft account or linked recipient.
• Support fraud checks, abuse review, moderation review, chargeback defense, audit logging, and service security.
• Maintain Discord-linked workflows, giveaway eligibility, vote tracking, notification preferences, and support interactions where those systems are used.
• Measure site usage and diagnose failures through first-party analytics and server-side request logging.

Section

Cookies, Sessions, and Local Storage

FactionRealm.com uses essential cookies, browser storage, and session data for features such as cart state, checkout flow, admin login, saved lookup usernames, and basic site operation.

These mechanisms are used to run the site and maintain workflow state, not to power broad third-party ad targeting.

Section

Sharing

FactionRealm does not sell personal information. Information is shared only when required to operate the service, process payments, investigate abuse, or comply with law.

• Payment processors such as Stripe.
• Hosting, infrastructure, and technical providers used to operate the website and delivery systems.
• Service or moderation providers where necessary to investigate fraud, abuse, disputes, or support issues.
• Law enforcement, regulators, or payment providers when legally required or necessary for chargeback, fraud, or safety review.

Section

Retention

FactionRealm retains order, delivery, vote, giveaway, support, analytics, and audit records for as long as reasonably needed to operate the service, investigate abuse, handle disputes, meet accounting obligations, and preserve operational history.

Section

Your Choices

You can choose not to use site features that require account lookups, checkout, or Discord-linked workflows. Some network features, purchases, notifications, or giveaway systems may require linked or synced account data to function correctly.

For privacy questions, account-data issues, or store-related data concerns, use the official Discord support path.